Frequently Asked Questions
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If your trash has not been collected on your scheduled pickup day, we recommend first checking our Facebook page for any route updates, weather delays, or service announcements.
You can also use the Track the Truck feature on our website to see the current status of your route:
π www.bourgoinsanitation.com
If there are no reported delays and you believe your pickup was missed, please contact our office at (207) 444-9041. Our team will be happy to review the route and assist you as quickly as possible.
To help us serve you efficiently, please have your address available when you call. πποΈ
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Please have all trash placed curbside the night before your scheduled pickup day, as routes often begin early in the morning and may vary due to weather, road conditions, or route changes.
To help keep your property clean and prevent animals from getting into your waste, please ensure all trash is placed in a securely covered bin or container.
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π¬ By Mail:
Please make checks payable to Bourgoin Sanitation and mail to:
1635 Aroostook Road
Wallagrass, ME 04781π By Phone:
You may call our office at (207) 444-9041 to make a payment over the phone.π§ Email Invoice & Online Payment:
We can email your invoice directly to you, giving you the option to securely pay online using a credit card or debit card. -
We offer flexible payment options including monthly, quarterly, and annual billing.
For customers on the quarterly payment schedule, the 2026 due dates are:
Payment 1: Due March 31, 2026
Payment 2: Due June 30, 2026
Payment 3: Due September 30, 2026
Payment 4: Due December 15, 2026
If you prefer, we also offer monthly or annual payment options for added convenience.
π If you have questions about your billing plan or would like to switch payment schedules, please contact us at (207) 444-9041. We're happy to help find what works best for you. πποΈ
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Yes, we do offer dumpster rentals for residential, commercial, and clean-out projects.
We currently provide dumpsters in the following sizes:
2-yard dumpsters
4-yard dumpsters
6-yard dumpster
14-yard roll-off
If youβre not sure what size you need, weβre happy to help you choose the right option based on your project.
π Call us at (207) 444-9041 to schedule a dumpster or get a recommendation.
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For safety, environmental, and regulatory reasons, the following items are not accepted in our regular trash service:
Hazardous materials (chemicals, solvents, pesticides, etc.)
Paints, stains, and oils (liquid or partially full containers)
Batteries of any kind (including lithium-ion and car batteries)
Propane tanks and pressurized containers
Tires
Medical waste or sharps
Gasoline, fuel, or flammable liquids
Asbestos or other regulated construction materials
If you are unsure about a specific item, please give us a call at (207) 444-9041 and weβll be happy to help guide you on proper disposal options. πποΈ
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Yes, we offer pickup for large bulky items, and below is our standard pricing:
π» Electronics & ποΈ Furniture Pricing
π» Electronics
Computer monitors β $10
Printers & laptops β $10
TVs β $15
ποΈ Furniture
Mattresses β $15
Sofas & sectionals β $20
π Please call us at (207) 444-9041 to schedule pickup or confirm details before placing items out.
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At this time, we primarily offer weekly pickup service to keep routes consistent and ensure reliable service for all customers.
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For one-time pickups, we kindly ask that all requests be arranged in advance by calling our office.
For seasonal customers, we provide the option to pause service when you are away. When you are ready to resume service, please use the link below so we are notified of your return and can restart your pickup schedule:
π https://app.smartsheet.com/b/form/019be6555a8d7715a39b43da9c8b0a82
You may also contact us directly at (207) 444-9041 if you need assistance or prefer to schedule by phone.
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Yes, Bourgoin Sanitation is OSHA certified and follows strict safety standards to ensure safe, reliable service for our customers and team.